![]() ![]() I'd be grateful to hear when a newer driver is released which resolves this issue. ![]() I have seen multiple posts regarding Ralink Bluetooth causing SYSTEM_THREAD_EXCEPTION_NOT_HANDLED crashes, so it seems to be a general driver issue and nothing which is specific to my personal laptop. Open the Run dialog box and type devmgmt.msc to open the Device Manager In the Device Manager window, go to Other Devices Right-click on Bluetooth Low Energy/Unknown Devices Click on Update Driver Software In next window, click Search automatically for updated driver software Windows will now. ![]() and distributed by Hewlett-Packard Companyįollowing the link above led me to which linked to Released:Īttempting to install sp60497 resulted again in a system crash with error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, however this time the system crashed three times automatically and then went into restore mode, which thankfully did return the system back to a useable state again. Ralink Bluetooth PCIe Adapter / Ralink Bluetooth 4.0 Adapter is created by Ralink Technology Corp. Tap or click to download the new driver from the Hewlett-Packard Company website Tap or click to download the new driver from the Hewlett-Packard Company website ![]() The model name of your Bluetooth adapter is Ralink Bluetooth PCIe Adapter / Ralink Bluetooth 4.0 Adapter. Your Bluetooth adapter is missing a driver. I was able to log on again after the system crashed and rebooted.Īfter logging in again, Windows Action Center came up with the following recommendation:ĭownload and install the driver for your Bluetooth adapter During the installation the system crashed with the error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I tried sp64209.exe as you suggested and the driver did not complete the installation. ![]()
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